General Information:

All orders are subject to product availability. Shipping costs for your order are non-refundable and are based on the weight and dimensions of the items you order and your location.

Delivery Time:

The estimated date of delivery for your order may vary due to carrier shipping practices, delivery location, acts of nature, method of delivery. For orders in Muscat, the delivery time is 24-48 hours in working days, rest of the cities in Oman 2-4 working days. For other GCC countries, it takes 3-20 days due to transportation way you choose.

Shipping Costs:

Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties, and excise duties.

Damaged Items in Transport:

If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.

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